Today, jobs in the IT field have grown and are more diverse. This certainly has a good impact on employment. One that is quite popular in the field of IT support. Here, we will share information related to the job, and also the details. Information technology support is a field of work that is responsible for developing network systems, improving computer objects, installations, On-Site PC Services, and software management. Judging from the responsibilities, of course, this job is classified as very important in a company.
According to experts, there are several skills that you must master to enter this field. Information technology support must be able to solve technical problems. They generally will work to form a company, due to internal technical issues. A person who is ready to take part in this job must be ready to have both hard skills and soft skills. Some of the abilities that you must master if you work in this field include:
Linux / Unix
maintain data reports
basic systems knowledge
basic coding skills
knowledge related to supporting tickets
master Microsoft SQL server
read and analyze application logs
There are quite several companies that need information technology support. In fact, at this time almost various business fields have implemented IT in their companies.
Well, we have summarized, the companies that need this field of work:
banking and financial companies
SME companies and large businesses that have implemented IT in their business
schools and universities
That’s it for the info regarding IT support that we can share with you this time. We hope this helps you to understand things about IT support better, so you can do a better selection by the time your company decides to hire an IT support expert. Remember that not all of them can be good enough for your company, so it’s the best for you to know what kinds of skills that your company needs from an IT support service.